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What does it mean when a Capital One credit card is restricted?

If your Capital One credit card is restricted, it means the account is suspended. A Capital One credit card account could be suspended because payments are delinquent, the card isn’t yet activated, or there’s suspicious activity on the account, among other reasons.

What happens if my Capital One account is restricted?

When your account is restricted, you will need to address the specific issue with Capital One to regain access to your card. Late payments, missed payments, and going over the credit limit are all violations of credit card terms.

What happens if I don't receive my Capital One card?

If you haven’t received your Capital One card yet, then Capital One may restrict your account as a precaution to keep your account safe until you activate the card. If your credit card is still restricted after you activate the card, contact customer service.

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